FAQ

How do I book with The Olive Party?

Simply checkout through our website or reach out to us via whatsapp or email.

Our backdrop booking process can be found below.
What if I need to cancel or reschedule my event?

Please refer to our reschedule & cancellation policy for more details.

How much is delivery?

There is a delivery fee of $50 for orders under $380. We offer free delivery for orders above $380.

What’s included in the rental?

Our price includes free delivery for orders above $380, setup, and teardown of all items you’ve booked with us. For interactive stations, a facilitator will be onsite (unless otherwise stated) to ensure everything runs smoothly. This way, you and your guests can simply enjoy the fun without worrying about the details.
Do you provide event planning services?

Yes, we do! We can help to plan, design and execute your event. Rates will be based on scope of event. Whatsapp or email us for more details.

How far in advance should I book?

We recommend booking at least 4–6 weeks ahead to secure your preferred date, especially during peak seasons.
Can I customise the backdrop design?

Of course! Each booking comes with up to 3 rounds of revisions so we can fine-tune the look together. To make the process smoother, share your colour palette, reference photos or inspiration with us.
Do you only do kids’ parties?

Not at all! We love kids' parties,, but also ROMs, anniversaries, corporate events, and everything in between. We're even planning for workshops and pop-up markets to be held at our space.